Privacy policy

Your privacy matters to us, and we want you to know exactly what information we collect and how we use it. Here's the simple version:

What Information We Collect

Personal details you give us: When you shop with us, create an account, or reach out, we collect things like your name, email, shipping address, phone number, and payment details just what we need to get your order to you.

Behind-the-scenes data: We also pick up some non-personal info like your browser type, device, and how you browse our site. This helps us understand what's working and what isn't, so we can keep improving your experience.

How We Use Your Information

  • To get your order to you — your details help us process and ship what you've bought.
  • To keep you in the loop — order updates, replies to your questions, and (only if you've opted in) our promotions and offers.
  • To make Shunyam better — we look at browsing patterns and site behavior (never anything personal) to improve how our website works.

Who We Share It With

We don't sell your information, ever. We only share it in these cases:

  • With trusted partners who help us run our business think payment processors and courier/delivery partners and only what they need to do their job
  • If the law requires it, or to protect our rights when necessary

How We Protect Your Data

We take reasonable, industry-standard measures to keep your personal information safe from unauthorized access, misuse, or loss.

Your Rights

  • See and update your info — you can view and correct your personal details anytime from your account
  • Opt out whenever you want — every promotional email has an unsubscribe link, no hard feelings

Updates to This Policy

We may update this policy occasionally as our practices evolve. If we do, we'll post the changes right here with an updated date at the top, so you always know where things stand.

Questions about your privacy? Reach out anytime — we're happy to help. 💚